To remain competitive in the market, you must come up with a mobile solution to your company. Technology has witnessed many innovations in recent years. Taxis are no exception. Taxis will be different from competitors because it can adapt quickly to new services like Uber-like, or car rental companies that can offer similar services at lower costs and still offer better customer service as traditional taxi companies.
There are many types of taxi applications available on market. One , however, is designed specifically for established companies that are in need. It allows customers to make reservations for rides in a matter of minutes with an expanding customer base aiding drivers in finding possible fares faster than ever before.
The developers recognized that drivers and passengers have different needs, so they created two applications. It provides more flexible features for both sides involved. It gives you the unique opportunity of getting the features you require without distractions or interruptions.
The Driver Apps must-have features
A key element to maintaining loyal customers in the taxi industry is making sure drivers have complete control over their applications. Driver-friendly features enable customers to focus more on their job , and makes it simpler for them. This leads to improved service delivery.
Vehicle Tracking System (GPS)
Drivers are always more comfortable using apps that reduce their effort and offer the best practices. GPS tracking devices can pinpoint the passenger’s exact location. Once they have shared their consent, it is much easier for drivers who need to find the person at any point in time.
Button to Check Availability
Drivers will be able to use their smartphones to be available to take new calls, and get details. They will be informed immediately whenever there is a need, giving them the opportunity of finding another fare along with all relevant information such as location.
Driver Dashboard
The new feature will enable drivers to evaluate their performance to other drivers in order to gather valuable statistics about their journeys. They can also read customer feedback from their previous rides to determine any positive or negative comments from riders before deciding whether this is something to improve on moving forward.
Alerts via SMS and Email
The cabs will receive important notifications from their passengers via email or SMS alerts. It is possible to respond to customers’ questions via a simple interface. This is great for both the passengers and the cabs.
Start/End your journey
Maps are an easy way to get to your destination. The map will show you exactly where the pickup and drop-off points are, which makes it easy for everyone involved.
Accept/Decline Cab Requests
When a user requests transportation they’ll know whether or not it’s been accepted in a matter of seconds. If the driver doesn’t respond within 15-30 minutes of receiving the notification via the app, this indicates that there are no cars in the area that are able to take them to their destination.
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